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Hiring Frequently Asked Questions (FAQs)

Do I need experience to apply?

No, you do not! We offer employment opportunities to those new to our field and wish to gain experience. For our support specialists, no experience is required since we provide all the necessary training and hands on experience to grow successfully within the position. If you are looking to get into this field, you have to start somewhere right? This opportunity is great for people looking to have a positive impact on others, students, secondary employment, and people looking to gain valuable experience.

What does the application process look like?

The on-boarding experience is always evolving to be as simple and quick as possible for our new team members. Coastline Solutions completes application reviews, references, in person interviewing, background checks, drug screening, TB Testing, HR on-boarding paperwork, new employee orientation, and training.

What does a typical day look like?

Everyday looks different for everyone, which is one of the most magical parts of this type of work. Coastline Solutions is designed to provide individualized support to each person and group, meeting them where they are at. Daily support will vary based on the people we are supporting and their individualized needs. Support may include teaching/training/supporting someone with volunteering, education, studying, working, transportation training, community connecting, money management, personal care, medication support, coping skills, health & wellness goals, exercising, behavioral support, etc.

What benefits do you offer?

We offer many benefits to all eligible employees, including but not limited to a $500 sign-on bonus, health insurance with employer contribution, dental, vision, Aflac, 401K, vacation time, sick time, bereavement time, worked holiday pay, mileage reimbursement, phone/data stipend, employee resource center, promotional/growth opportunities, trainings, etc. We also offer an inviting, inclusive, comfortable working environment and culture with tons of supports throughout your employment!

What is the drug-screening?

For the safety of our employees and of those we support, we require all new employees to pass a drug screening, within California standards, to be considered for hire.

What are the background checks?

We require all employees to obtain Department of Justice (DOJ) and FBI clearances, as a non-negotiable condition of employment. We pay for the cost of the employee to obtain the Department of Justice (DOJ) and FBI background checks. As a provider/vendor of Tri-Counties Regional Center and Pursuant to Title 17 California Code of Regulations Section 58643 58614(c)(7), Coastline Solutions shall not employ any person with any felony conviction or record of physical, sexual, or fiduciary offenses. We exercise a zero tolerance for any incident (past or future) that may compromise the integrity of the services and supports we provide to individuals.

What advancement opportunities are there?

We are proud of our history of promoting from within and encourages the team to have open conversations about growth opportunities. Coastline Solutions offers training opportunities to all employees. The majority of our management team is comprised of direct support promotions.

What would my training look like?

We pride ourselves in training our employees to the fullest! Coastline Solutions offers and pays for training in the following areas: First Aid/CPR, Sexual Harassment, Competency Based Trainings, on the job training in the field overlapping another employee prior to supporting someone alone, Non-Violent Crisis Intervention (NCI) training, specialized trainings for many areas.

Am I required to drive people?

Yes, driving is a requirement for most positions at Coastline Solutions. We encourage the use of public transportation to support individuals in gaining skills and becoming more independent. When public transportation is not in someone's best interest or available, employees transport individuals in their own vehicles to meet their needs and goals. All employees are required to have an active driver's license, access to a vehicle, and maintain current car insurance. We reimburses mileage while on the clock at the federal reimbursement rate per mile.

Who would I support?

We provide support to individuals with intellectual and/or developmental disabilities 18 years and older. We provide supports and services in the community throughout Ventura County. Coastline Solutions supports individuals with a variety of support needs and diagnoses. We are primarily funded through Tri-Counties Regional Center.

What if I am not a good match for who I supposed to support?

We do our best to match our employees to support groups of individuals based on many factors like interests, location, availability, characteristics, qualities, gifts and skills. Sometimes if it is not a good match at first, we work together as partners to brainstorm what is working and not working and offer additional support and training where it is beneficial. If all solutions have been explored, we would then look at reassigning you to another group you could best support.

Can I request time off?

Of course! We believe time off is necessary to keep us healthy and balanced. Time off is granted on a first come first serve basis. Employees are required to submit a request form at least 14 days in advance for non-holidays and 30 days in advance for holidays, unless the Company is closed for that holiday already. We pride ourselves in approving all requests for time off when possible and will make every effort to approve requests submitted on time and within policy.

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